How To Calculate Paid Group Monthly Active Users in NetSuite ERP | Arithmix
Learn how to accurately calculate monthly active users for your paid groups in NetSuite ERP with our step-by-step guide. Maximize your group's potential and make informed decisions with this essential tool.

Calculating Paid Group Monthly Active Users (PGMAU) is an important metric for any business that offers a subscription-based service. PGMAU refers to the number of users who have paid for a subscription to your service and have actively used it within a given month. This metric is important because it helps you understand how engaged your paying customers are with your product, and can help you identify areas where you can improve your service to increase customer retention and satisfaction.
To calculate PGMAU, you will need to first determine what qualifies as an active user. This can vary depending on the nature of your service, but generally, an active user is someone who has logged into your service and used it in some way within a given month. Once you have determined what qualifies as an active user, you can then count the number of paying customers who meet that criteria within the same month.
For example, if you offer a software-as-a-service (SaaS) product, an active user might be someone who has logged into the platform and used one of its features within the past 30 days. To calculate PGMAU for that month, you would count the number of paying customers who have logged in and used the platform in some way within that same 30-day period.
What Is Paid Group Monthly Active Users?
Paid Group Monthly Active Users (PGMAU) is a metric that measures the number of paying customers who have actively used your service within a given month. This metric is important because it helps you understand how engaged your paying customers are with your product, and can help you identify areas where you can improve your service to increase customer retention and satisfaction.
PGMAU is a valuable metric for any business that offers a subscription-based service, as it provides insight into how many of your paying customers are actually using your product on a regular basis. By tracking PGMAU over time, you can identify trends and patterns in customer behavior, and use that information to make data-driven decisions about how to improve your service.
When Is It Valuable To Calculate Paid Group Monthly Active Users?
Calculating Paid Group Monthly Active Users (PGMAU) is valuable for any business that offers a subscription-based service, as it provides insight into how engaged your paying customers are with your product. PGMAU is particularly valuable in the following scenarios:
- Customer Retention: By tracking PGMAU over time, you can identify trends in customer behavior and use that information to improve your service and increase customer retention.
- Product Development: PGMAU can help you identify which features are most popular among your paying customers, and which ones are underutilized. This information can be used to inform product development decisions and improve the overall user experience.
- Marketing: PGMAU can be used as a marketing metric to demonstrate the value of your service to potential customers. By highlighting your PGMAU numbers, you can show that your service is not only popular, but also actively used by paying customers.
Overall, calculating PGMAU is a valuable exercise for any business that offers a subscription-based service. By tracking this metric over time, you can gain valuable insights into customer behavior and use that information to improve your service and increase customer satisfaction and retention.
How Do You Calculate Paid Group Monthly Active Users in NetSuite ERP
NetSuite ERP itself isn't naturally geared towards letting you calculate complex metrics like Paid Group Monthly Active Users. As an alternative, teams typically use products like Arithmix to import data from NetSuite ERP and build out dashboards.
What is Arithmix?
Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that's powerful yet easy to use. With Arithmix you can import data from systems like NetSuite ERP, combine it with data from other systems, and create calculations like Paid Group Monthly Active Users.
In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.
Arithmix is fully collaborative, giving your entire team access to your numbers and the ability to work together seamlessly.

Calculating Paid Group Monthly Active Users in Arithmix
Calculating metrics like Paid Group Monthly Active Users is simple in Arithmix. Once you've created your free account, you'll be able to import your NetSuite ERP data, and use it to create natural language formulas for metrics like Paid Group Monthly Active Users.
Arithmix is designed to give you the power to build any calculations you want on top of your NetSuite ERP data, while also being easy to use and collaborate on. You can share your dashboards with users inside and outside of your organisation, making it easy to empower your whole team.
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