# How To Calculate Services Attach Rate in Sage CRM | Arithmix

Learn how to calculate services attach rate in Sage CRM with our comprehensive guide. Increase your understanding of this important metric and improve your business performance today.

## What Is Services Attach Rate?

Services attach rate is a measure of how often your customers purchase additional services from you. It's calculated by dividing the number of customers who purchase additional services by the total number of customers. For example, if you have 100 customers and 20 of them purchase additional services, your services attach rate is 20%.

It's important to note that services attach rate only takes into account customers who have already made a purchase. It doesn't include potential customers who haven't yet made a purchase.

## When Is It Valuable To Calculate Services Attach Rate?

Additionally, services attach rate can be a useful metric for tracking the success of your marketing campaigns. If you run a campaign to promote a specific service and see an increase in your services attach rate, it's a good indication that the campaign was successful.

## How To Calculate Services Attach Rate

Calculating your services attach rate is relatively simple. First, you'll need to determine the total number of customers who have made a purchase. This can be done by looking at your sales data or customer database.

Next, you'll need to determine the number of customers who have purchased additional services. Again, this can be done by looking at your sales data or customer database.

Once you have these two numbers, you can calculate your services attach rate by dividing the number of customers who have purchased additional services by the total number of customers who have made a purchase. For example, if you have 100 customers who have made a purchase and 20 of them have purchased additional services, your services attach rate is 20%.

It's important to track your services attach rate over time to identify trends and areas for improvement. By consistently monitoring this metric, you can make data-driven decisions to improve your business's bottom line.

## How Do You Calculate Services Attach Rate in Sage CRM

Sage CRM itself isn’t naturally geared towards letting you calculate complex metrics like Services Attach Rate. As an alternative, teams typically use products like Arithmix to import data from Sage CRM and build out dashboards.

## What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that’s powerful yet easy to use. With Arithmix you can import data from systems like Sage CRM, combine it with data from other systems, and create calculations like Services Attach Rate.

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.