# How To Calculate Services Attach Rate in Zoho Books | Arithmix

Learn how to calculate services attach rate in Zoho Books with our step-by-step guide. Increase your revenue and optimize your business operations with this essential tool.

Services attach rate is a metric that helps businesses understand how many additional services they are selling to their customers. It is calculated by dividing the number of customers who purchased a service along with their initial purchase by the total number of customers who made that initial purchase. This metric can be useful in determining the effectiveness of your sales strategy and identifying areas for improvement. In this article, we will discuss how to calculate services attach rate and when it is valuable to do so.

## What Is Services Attach Rate?

Services attach rate is a measure of how many additional services a business is selling to its customers. This metric is calculated by dividing the number of customers who purchased a service along with their initial purchase by the total number of customers who made that initial purchase. For example, if 100 customers purchased a product and 20 of those customers also purchased a service, the services attach rate would be 20%.

Services attach rate can be a valuable metric for businesses because it helps them understand how effective their sales strategy is at selling additional services. If a business has a low services attach rate, it may indicate that their sales team is not effectively communicating the value of additional services to customers. On the other hand, a high services attach rate may indicate that the business is doing a good job of upselling and cross-selling to customers.

## When Is It Valuable To Calculate Services Attach Rate?

Calculating services attach rate can be valuable for businesses in a variety of situations. For example, if a business is looking to increase revenue, they may want to focus on improving their services attach rate. By identifying areas where they can improve their sales strategy, they can increase the number of customers who purchase additional services, which can lead to increased revenue.

Another situation where calculating services attach rate can be valuable is when a business is introducing new services. By tracking the services attach rate for these new services, businesses can determine how effective their marketing and sales efforts are at promoting these services. If the services attach rate is low, it may indicate that the business needs to adjust their marketing or sales strategy to better communicate the value of these new services.

Overall, calculating services attach rate can be a valuable metric for businesses to track. By understanding how many additional services they are selling to their customers, businesses can identify areas for improvement and make data-driven decisions to increase revenue and improve their sales strategy.

## How Do You Calculate Services Attach Rate in Zoho Books

Zoho Books itself isn’t naturally geared towards letting you calculate complex metrics like Services Attach Rate. As an alternative, teams typically use products like Arithmix to import data from Zoho Books and build out dashboards.

## What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that’s powerful yet easy to use. With Arithmix you can import data from systems like Zoho Books, combine it with data from other systems, and create calculations like Services Attach Rate.

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.