How To Calculate Services Attach Rate in Odoo ERP | Arithmix

As a business owner, it's important to understand the effectiveness of your sales strategy. One metric that can help you evaluate this is the services attach rate. This metric measures the percentage of customers who purchase additional services along with their primary purchase. In this article, we'll discuss what services attach rate is, when it's valuable to calculate, and how to calculate it.

What Is Services Attach Rate?

Services attach rate is a metric that measures the percentage of customers who purchase additional services along with their primary purchase. These additional services can include anything from installation and setup to ongoing maintenance and support. The services attach rate is calculated by dividing the number of customers who purchase additional services by the total number of customers who make a primary purchase.

For example, if you sell a software product and 100 customers purchase it, but only 20 of those customers also purchase installation and setup services, your services attach rate would be 20%.

When Is It Valuable To Calculate Services Attach Rate?

Calculating services attach rate can be valuable for a number of reasons. First, it can help you evaluate the effectiveness of your sales strategy. If your services attach rate is low, it may indicate that you need to adjust your sales approach to better promote your additional services.

Additionally, services attach rate can help you identify opportunities for upselling and cross-selling. If you notice that a particular product or service has a high services attach rate, you may want to consider offering it as a bundle with other products or services to increase sales.

How To Calculate Services Attach Rate

Calculating services attach rate is a simple process. First, you'll need to determine the total number of customers who make a primary purchase. This can be any product or service that you offer. Next, you'll need to determine the number of those customers who also purchase additional services.

Once you have these two numbers, you can calculate services attach rate by dividing the number of customers who purchase additional services by the total number of customers who make a primary purchase. For example, if you have 100 customers who purchase a product and 20 of those customers also purchase installation and setup services, your services attach rate would be 20%.

Overall, calculating services attach rate can be a valuable tool for evaluating the effectiveness of your sales strategy and identifying opportunities for upselling and cross-selling. By following the simple steps outlined in this article, you can easily calculate your services attach rate and use it to make informed business decisions.

How Do You Calculate Services Attach Rate in Odoo ERP

Odoo ERP itself isn’t naturally geared towards letting you calculate complex metrics like Services Attach Rate. As an alternative, teams typically use products like Arithmix to import data from Odoo ERP and build out dashboards.

What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that’s powerful yet easy to use. With Arithmix you can import data from systems like Odoo ERP, combine it with data from other systems, and create calculations like Services Attach Rate.

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.

Arithmix is fully collaborative, giving your entire team access to your numbers and the ability to work together seamlessly.

Calculating Services Attach Rate in Arithmix

Calculating metrics like Services Attach Rate is simple in Arithmix. Once you've created your free account, you’ll be able to import your Odoo ERP data, and use it to create natural language formulas for metrics like Services Attach Rate.

Arithmix is designed to give you the power to build any calculations you want on top of your Odoo ERP data, while also being easy to use and collaborate on. You can share your dashboards with users inside and outside of your organisation, making it easy to empower your whole team.