How To Calculate Services Attach Rate in PeopleSoft | Arithmix

Calculating services attach rate is an important metric for any business that offers services as an add-on to their products. It helps to determine the percentage of customers who purchase additional services along with their product. This metric is especially valuable for businesses that rely on service revenue to drive profitability. In this article, we will discuss what services attach rate is, when it is valuable to calculate, and how to calculate it.

What Is Services Attach Rate?

Services attach rate is the percentage of customers who purchase additional services along with their product. These services can include installation, maintenance, training, or any other service that is offered as an add-on to the product. For example, if a company sells a software product and offers installation and training services as add-ons, the services attach rate would be the percentage of customers who purchase the software along with the installation and training services.

Services attach rate is an important metric for businesses that offer services as an add-on to their products. It helps to determine the effectiveness of the company's sales and marketing efforts in promoting the services. A high services attach rate indicates that the company is doing a good job of promoting the services and that customers see value in purchasing them.

When Is It Valuable To Calculate Services Attach Rate?

Services attach rate is valuable to calculate for any business that offers services as an add-on to their products. It is especially valuable for businesses that rely on service revenue to drive profitability. By calculating services attach rate, businesses can identify areas where they need to improve their sales and marketing efforts to promote the services more effectively.

Services attach rate is also valuable to calculate when introducing new services. By tracking the services attach rate for new services, businesses can determine how well the services are being received by customers and make adjustments to their marketing efforts if necessary.

How To Calculate Services Attach Rate

The formula for calculating services attach rate is:

Services Attach Rate = (Number of Customers Who Purchased Product and Services / Total Number of Customers Who Purchased Product) x 100

For example, if a company sold 100 software products and 50 customers also purchased installation and training services, the services attach rate would be:

Services Attach Rate = (50 / 100) x 100 = 50%

It is important to note that the services attach rate should be calculated over a specific period of time, such as a month or a quarter, to provide an accurate representation of the company's sales and marketing efforts.

In conclusion, calculating services attach rate is an important metric for businesses that offer services as an add-on to their products. It helps to determine the effectiveness of the company's sales and marketing efforts in promoting the services and can identify areas where improvements can be made. By using the formula provided, businesses can easily calculate their services attach rate and use the information to drive profitability.

How Do You Calculate Services Attach Rate in PeopleSoft

PeopleSoft itself isn’t naturally geared towards letting you calculate complex metrics like Services Attach Rate. As an alternative, teams typically use products like Arithmix to import data from PeopleSoft and build out dashboards.

What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that’s powerful yet easy to use. With Arithmix you can import data from systems like PeopleSoft, combine it with data from other systems, and create calculations like Services Attach Rate.

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.

Arithmix is fully collaborative, giving your entire team access to your numbers and the ability to work together seamlessly.

Calculating Services Attach Rate in Arithmix

Calculating metrics like Services Attach Rate is simple in Arithmix. Once you've created your free account, you’ll be able to import your PeopleSoft data, and use it to create natural language formulas for metrics like Services Attach Rate.

Arithmix is designed to give you the power to build any calculations you want on top of your PeopleSoft data, while also being easy to use and collaborate on. You can share your dashboards with users inside and outside of your organisation, making it easy to empower your whole team.