How To Calculate SMAC (Stage Monthly Active Clusters) in Acumatica | Arithmix

Calculating SMAC (Stage Monthly Active Clusters) is a valuable tool for businesses to measure their customer engagement and retention. By understanding how many active customers are using your product or service on a monthly basis, you can make informed decisions about marketing, sales, and product development. In this article, we will explain what SMAC is, when it is valuable to calculate, and how to calculate it.

What Is SMAC (Stage Monthly Active Clusters)?

SMAC is a metric used to measure the number of active customers using a product or service on a monthly basis. It is calculated by dividing the total number of active customers by the total number of months in a given period. For example, if you have 100 active customers in January and 150 active customers in February, your SMAC for that two-month period would be 125 (250 active customers divided by 2 months).

SMAC is a valuable metric because it provides insight into customer engagement and retention. By tracking SMAC over time, you can see if your customer base is growing or shrinking, and identify trends that may indicate issues with your product or service. For example, if your SMAC is decreasing over time, it may be a sign that customers are not finding value in your product or service and are leaving for competitors.

When Is It Valuable To Calculate SMAC (Stage Monthly Active Clusters)?

SMAC is valuable to calculate for any business that wants to understand customer engagement and retention. It is particularly useful for subscription-based businesses, where customer retention is critical to long-term success. By tracking SMAC over time, subscription-based businesses can identify trends in customer engagement and retention, and make informed decisions about marketing, sales, and product development.

SMAC is also valuable for businesses that offer free trials or freemium models. By tracking SMAC for these customers, businesses can identify which customers are most likely to convert to paid plans, and focus their marketing and sales efforts accordingly.

How to Calculate SMAC (Stage Monthly Active Clusters)

Calculating SMAC is a simple process. First, you need to determine the total number of active customers for a given period. This can be done by counting the number of unique customers who have used your product or service during that period. Next, you need to determine the total number of months in that period. For example, if you are calculating SMAC for a two-month period, the total number of months would be 2.

Once you have these two numbers, you can calculate SMAC by dividing the total number of active customers by the total number of months. For example, if you have 100 active customers in January and 150 active customers in February, your SMAC for that two-month period would be 125 (250 active customers divided by 2 months).

It is important to note that SMAC is a dynamic metric that can change over time. As such, it is important to track SMAC on a regular basis (e.g. monthly or quarterly) to identify trends and make informed decisions about marketing, sales, and product development.

Conclusion

SMAC (Stage Monthly Active Clusters) is a valuable metric for businesses to measure customer engagement and retention. By tracking SMAC over time, businesses can identify trends and make informed decisions about marketing, sales, and product development. Calculating SMAC is a simple process that involves determining the total number of active customers and the total number of months in a given period. By regularly tracking SMAC, businesses can stay ahead of the curve and ensure long-term success.

How Do You Calculate SMAC (Stage Monthly Active Clusters) in Acumatica

Acumatica itself isn�t naturally geared towards letting you calculate complex metrics like SMAC (Stage Monthly Active Clusters). As an alternative, teams typically use products like Arithmix to import data from Acumatica and build out dashboards.

What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that�s powerful yet easy to use. With Arithmix you can import data from systems like Acumatica, combine it with data from other systems, and create calculations like SMAC (Stage Monthly Active Clusters).

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.

Arithmix is fully collaborative, giving your entire team access to your numbers and the ability to work together seamlessly.

Calculating SMAC (Stage Monthly Active Clusters) in Arithmix

Calculating metrics like SMAC (Stage Monthly Active Clusters) is simple in Arithmix. Once you've created your free account, you�ll be able to import your Acumatica data, and use it to create natural language formulas for metrics like SMAC (Stage Monthly Active Clusters).

Arithmix is designed to give you the power to build any calculations you want on top of your Acumatica data, while also being easy to use and collaborate on. You can share your dashboards with users inside and outside of your organisation, making it easy to empower your whole team.