How To Calculate SMAC (Stage Monthly Active Clusters) in Epicor | Arithmix

Calculating SMAC (Stage Monthly Active Clusters) is a valuable tool for businesses looking to track their customer engagement and retention. SMAC is a metric that measures the number of active customers within a specific time frame, typically a month. By calculating SMAC, businesses can gain insight into their customer base and make informed decisions about marketing, sales, and customer service strategies.

What Is SMAC (Stage Monthly Active Clusters)?

SMAC is a metric that measures the number of active customers within a specific time frame, typically a month. It is calculated by dividing the total number of active customers by the total number of customers. Active customers are defined as those who have engaged with the business in some way during the specified time frame, such as making a purchase, visiting the website, or interacting on social media.

SMAC is a valuable tool for businesses looking to track their customer engagement and retention. By measuring the number of active customers, businesses can gain insight into their customer base and make informed decisions about marketing, sales, and customer service strategies. SMAC can also be used to track changes in customer behavior over time, such as changes in purchasing patterns or engagement on social media.

When Is It Valuable To Calculate SMAC (Stage Monthly Active Clusters)?

Calculating SMAC is valuable for businesses of all sizes and industries. It is particularly useful for businesses that rely on recurring revenue, such as subscription-based services or SaaS companies. By tracking SMAC, these businesses can monitor customer engagement and retention, and make informed decisions about pricing, product offerings, and customer service strategies.

SMAC is also valuable for businesses that rely on customer engagement and loyalty, such as retail and e-commerce businesses. By tracking SMAC, these businesses can identify trends in customer behavior and make informed decisions about marketing and sales strategies. For example, if SMAC is decreasing, it may be a sign that customers are becoming disengaged or dissatisfied with the business, and the business may need to adjust its marketing or customer service strategies.

In conclusion, calculating SMAC is a valuable tool for businesses looking to track their customer engagement and retention. By measuring the number of active customers within a specific time frame, businesses can gain insight into their customer base and make informed decisions about marketing, sales, and customer service strategies. SMAC is useful for businesses of all sizes and industries, particularly those that rely on recurring revenue or customer engagement and loyalty.

How Do You Calculate SMAC (Stage Monthly Active Clusters) in Epicor

Epicor itself isn�t naturally geared towards letting you calculate complex metrics like SMAC (Stage Monthly Active Clusters). As an alternative, teams typically use products like Arithmix to import data from Epicor and build out dashboards.

What is Arithmix?

Arithmix is the next generation spreadsheet - a collaborative, web-based platform for working with numbers that�s powerful yet easy to use. With Arithmix you can import data from systems like Epicor, combine it with data from other systems, and create calculations like SMAC (Stage Monthly Active Clusters).

In Arithmix, data is organized into Tables and referenced by name, not by cell location like a spreadsheet, simplifying calculation creation. Data and calculations can be shared with others and re-used like building blocks, vastly streamlining analysis, model building, and reporting in a highly scalable and easy to maintain platform. Data can be edited, categorized (by dimensions) and freely pivoted. Calculations are automatically copied across a dimension - eliminating copy and paste of formulas.

Arithmix is fully collaborative, giving your entire team access to your numbers and the ability to work together seamlessly.

Calculating SMAC (Stage Monthly Active Clusters) in Arithmix

Calculating metrics like SMAC (Stage Monthly Active Clusters) is simple in Arithmix. Once you've created your free account, you�ll be able to import your Epicor data, and use it to create natural language formulas for metrics like SMAC (Stage Monthly Active Clusters).

Arithmix is designed to give you the power to build any calculations you want on top of your Epicor data, while also being easy to use and collaborate on. You can share your dashboards with users inside and outside of your organisation, making it easy to empower your whole team.